Legal

Terms of Service

Effective August 28, 2026 at 12:00 AM EDT

Binding agreement — includes arbitration and liability limits.

These Terms of Service ("Terms") are a binding legal agreement between you and the operator of Doors at doorsfps.com ("Doors," "we," "us," or "our"). Doors is operated from the State of Indiana, United States. By accessing or using the game, website, map builder, servers, APIs, downloads, or any related service (collectively, the "Service"), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Important: these Terms include a binding arbitration clause, a class-action waiver, and limits on our liability. Please read them carefully.

1. The Service

Doors is a free-to-play multiplayer game. You may join official open servers, play ranked matches when signed in, earn and spend in-game coins on cosmetics, and optionally buy coin packs or direct cosmetic offerings with real money when those shops are available. The game is intentionally simple: no in-game chat, no voice chat, and no gore. See For Parents for a family overview. We may change, suspend, or discontinue any part of the Service at any time, with or without notice, and without liability to you.

Doors is not a user-generated-content platform. Official matches use maps that Doors itself reviews and installs on official servers. There is no in-game upload, workshop, public map browser, or "submit a map and it becomes part of the game" pipeline. A separate map builder and downloadable community-server software exist for technical users; those are not how kids join a normal match. Details are in Section 7.

2. Eligibility & age

You must be able to form a binding contract with us. The Service is not directed to children under 13 (or the minimum digital consent age in your country, if higher). If you are under 13, you may not create an account or use signed-in features. If you are under 18 (or the age of majority where you live), you may use the Service only with a parent or legal guardian who agrees to these Terms on your behalf and is responsible for your use, including any purchases.

Real-money purchases (coin packs and any paid offerings) may only be made by adults (18+) or by minors with the express involvement and payment method of a parent/guardian. By completing a purchase, you represent that you are authorized to use that payment method.

3. Accounts & user management (Clerk)

You can play many modes without an account. Ranked play, parties, profile features, coin balances, and real-money purchases require signing in. Authentication and account management are provided by Clerk (including optional social sign-in such as Google, Apple, or X, plus email/phone options where enabled). We link your Clerk user id to your Doors username, progression, coins, and purchases.

• You are solely responsible for all activity under your account and for keeping sign-in credentials and devices secure.
• Do not share accounts, sell accounts, or access another person's account without permission.
• Pick a username you are comfortable showing on public leaderboards. We may reclaim, rename, or remove usernames that are abusive, infringing, misleading (e.g. impersonating staff), or otherwise inappropriate, in our sole discretion.
• We may refuse registration, reclaim accounts, require re-verification, or terminate accounts at any time for any reason permitted by law, including inactivity, risk, or Terms violations.

4. License to use the Service

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own non-commercial entertainment (and to run community servers using official server software as intended). We and our licensors reserve all rights not expressly granted. This is a license, not a sale of software or content.

You may not, except as allowed by law that cannot be waived:

• Copy, modify, distribute, sell, lease, reverse engineer, decompile, or create derivative works of the official client, server builds, assets, or infrastructure beyond normal play and authorized hosting
• Bypass, disable, or interfere with security, access controls, rate limits, anti-cheat, or billing systems
• Scrape, bulk-download, or automate access in ways that harm the Service or other users
• Use our trademarks, branding, or official assets to imply endorsement or to run a competing commercial product without written permission

5. Coins, cosmetics & real-money purchases (Stripe)

Coins are virtual currency used inside Doors. You may earn coins from official matches (open and ranked modes as described in-game) and spend them on permanent cosmetic equipment — for example paid mesh styles and player/gun tints in Profile → Equipment. Free "Standard" parts do not require coins. Community / self-hosted servers do not grant official coins.

When available, you may buy coin packs or direct paid cosmetics such as the permanent Founder's Badge with real money. Checkout is processed by Stripe. We do not store your full card number on our servers. Purchases are tied to your signed-in Clerk account. Taxes, foreign-exchange fees, and payment-method fees may apply and are your responsibility unless we state otherwise at checkout.

Virtual items are licensed, not sold. Coins, cosmetics, ranks, XP, and similar items:

• Have no cash value and are not redeemable for money or monetary equivalent
• Are non-transferable (no trading, gifting, or resale outside the Service)
• Confer only a limited, revocable license to use them in the Service while your account is in good standing
• May be modified, rebalanced, renamed, combined, or removed by us at any time

All sales are final once coins are credited or a cosmetic is unlocked, to the maximum extent permitted by law. We are not required to issue refunds for buyer's remorse, unused coins, account bans, Service changes, or downtime. If a charge succeeded but coins or a paid cosmetic were not delivered due to a verifiable technical failure on our side, email contact@doorsfps.com with the Stripe receipt and we will reasonably investigate and, if we confirm non-delivery, re-credit coins or refund at our option. Chargebacks or payment disputes after receiving value may result in account suspension and recovery of costs where allowed by law.

Prices, pack contents, earn rates, and shop availability may change at any time. We do not guarantee that any price, promotion, or item will remain available. Suspended, banned, or deleted accounts may lose access to coins and cosmetics without refund.

6. Fair play & prohibited conduct

You agree not to:

• Cheat, hack, exploit bugs for unfair advantage, or use unauthorized bots, macros, or scripts that interfere with matches or the economy
• Attack, overload, scan, or reverse-engineer our servers or other players' connections in a harmful way
• Impersonate staff, steal accounts, phish, or attempt unauthorized access
• Use the Service for anything illegal, harmful, or to distribute malware
• Abuse ranked systems (match fixing, boosting rings, smurfing for abuse, etc.)
• Abuse coins or billing (fraudulent chargebacks, stolen payment methods, refund abuse, or exploits that mint free currency)
• Harass, threaten, or dox others via usernames, files you host on a community server, or off-platform contact that relies on Doors identity
• Host, email, or otherwise circulate map files or other materials that are illegal, infringing, pornographic, or that contain malware

We may investigate and take any action we deem appropriate, including warnings, rank resets, coin or item removal, temporary or permanent bans, reporting to payment processors or law enforcement, and pursuing damages. We may act on incomplete evidence when we reasonably believe risk exists. Failure to enforce in one case is not a waiver of our rights in others. We have no obligation to monitor the Service or to take any particular enforcement action.

7. Official maps, community servers, and maps you make

There is no user-generated content in official Doors play. We do not run a workshop, a public map catalog of player uploads, or any in-game path where a player submits a map and it appears for everyone. Official modes (including open play, ranked, raids, and the campaign) use maps that Doors staff review and install on official servers ourselves. Other players cannot add those maps for you.

The optional map builder is a separate design tool. Files you export stay on your device unless you personally send them to someone or email them to us. Exporting a map does not publish it. Emailing a map to Doors is only a request that we consider it; we may ignore it, and only we can put a map on official servers after our own review and install. Most maps people send are never added.

Community / custom servers are not part of ordinary play. They are a technical, opt-in path for people who already know what they are doing. A player cannot stumble onto one from the official server list. Joining one requires all of the following:

• The host must download server software, run it on their own machine, and usually configure networking (including port forwarding)
• Someone must give you the exact IP address and port — there is no in-game directory, matchmaking list, or browse page of community servers
• The host must set a join password. You have to type that password too; guessing an IP is not enough

Community hosts are solely responsible for their machines, configs, passwords, who they tell the address to, and any data they collect. A community server may load unofficial layouts the host dropped into their own folder. Those layouts are not official Doors maps, are not reviewed by us, and are not part of the game a typical player sees. We are not liable for community-hosted servers, mods, or third-party maps you join. Prefer official servers when that matters to you or your family.

If you email us a map or similar file for official consideration, you retain ownership of your original rights, but you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, and distribute that material in connection with Doors and promoting the Service. You represent that you have all rights needed to grant that license and that the material does not infringe others' rights. This license is for material you voluntarily send us. It is not a description of an in-game UGC system — we do not have one.

Feedback, suggestions, and ideas you send us may be used by us without restriction or compensation; you assign to us all rights in such feedback to the extent permitted by law.

8. Intellectual property

The Doors name, logos, game client, official maps, art, audio, code, and other materials we publish are owned by us or our licensors and are protected by intellectual property laws. Except for the limited license in Section 4, nothing in these Terms transfers any ownership to you.

9. Third-party services

The Service depends on third parties, including without limitation:

• Clerk — authentication, sessions, and user management
• Stripe — payment processing and related billing
• Social login providers (e.g. Google, Apple, X) when you choose them
• Infrastructure providers (e.g. Cloudflare, cloud hosts for authority and game processes)
• Optional diagnostics tools (e.g. Sentry)

Their terms and privacy policies govern their services. We are not responsible for third-party outages, decisions, or data practices beyond our control. Details on data we process are in our Privacy Policy.

10. Disclaimers (no warranties)

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the above, we do not warrant that the Service will be uninterrupted, secure, or error-free; that defects will be corrected; that ranks, matchmaking, coins, or cosmetics will remain available or unchanged; or that the Service will meet your expectations. Multiplayer games drop packets. Seasons reset. Free services go offline. You use the Service at your own risk.

Some jurisdictions do not allow certain warranty disclaimers. In those places, disclaimers apply to the fullest extent permitted.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE (AND OUR OWNERS, AFFILIATES, CONTRACTORS, AND SUPPLIERS) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, RANK, COINS, COSMETICS, OR OTHER INTANGIBLE LOSSES; OR COST OF SUBSTITUTE SERVICES — WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR REAL-MONEY PURCHASES ON THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) TWENTY-FIVE U.S. DOLLARS (US$25).

These limits are an essential basis of the bargain and apply even if any limited remedy fails of its essential purpose. Some places do not allow certain limitations — in those places, our liability is limited as much as the law allows.

12. Indemnification

You will defend, indemnify, and hold harmless Doors and its owners, operators, affiliates, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) maps or other materials you create, host, or send us; (c) your violation of these Terms or of law; (d) your violation of any third-party right; or (e) fraud, chargeback abuse, or unauthorized use of a payment method in connection with your account. We may assume exclusive defense of any matter subject to indemnification; you will cooperate.

13. Dispute resolution; arbitration; class-action waiver

Informal resolution first. Before filing a claim, you agree to email contact@doorsfps.com a written description of the dispute and to try in good faith to resolve it with us for at least thirty (30) days.

Binding arbitration. Except for the exceptions below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or Commercial Rules if Consumer Rules do not apply). The Federal Arbitration Act governs interpretation and enforcement of this arbitration agreement. The arbitration may be conducted by phone, video, or based on written submissions; if an in-person hearing is required, it will be in Indiana unless we agree otherwise. The arbitrator may award individual relief that a court could award, but may not award relief that affects other users.

Class-action and jury waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL to the fullest extent permitted by law.

Exceptions. Either party may: (a) bring an individual action in small-claims court if it qualifies; (b) seek injunctive or other equitable relief in court to stop unauthorized use or abuse of the Service, intellectual property infringement, or security threats; or (c) pursue enforcement of an arbitration award in court.

Opt-out. You may opt out of arbitration by emailing contact@doorsfps.com within thirty (30) days of first accepting these Terms, stating your name, account username (if any), and a clear request to opt out of arbitration. If you opt out, or if this arbitration section is found unenforceable as to a claim, that claim will proceed in court under Section 14 (not in a class action where waivers remain enforceable).

14. Governing law & venue

These Terms and any dispute arising out of them or the Service are governed by the laws of the State of Indiana and applicable United States federal law, without regard to conflict-of-law rules that would choose another jurisdiction's law (except that the Federal Arbitration Act governs the arbitration agreement).

Subject to Section 13, you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Indiana, U.S.A. for any non-arbitrable dispute, and you consent to personal jurisdiction there. If you live in a place that prohibits this venue choice for consumer contracts, mandatory consumer protections of your home jurisdiction may still apply to the extent required by law.

15. Time limit to bring claims

To the fullest extent permitted by law, any claim arising out of or relating to the Service or these Terms must be filed within one (1) year after the claim accrued; otherwise the claim is permanently barred.

16. Termination

You may stop using the Service at any time. We may suspend or terminate your access or account at any time, with or without notice, for any reason or no reason, including Terms violations or risk to the Service. Upon termination, your license ends and we may delete or disable access to data associated with your account, subject to legal retention needs. Sections that by their nature should survive (including ownership, virtual-item rules, disclaimers, liability limits, indemnity, arbitration, and governing law) will survive termination.

17. Changes to the Service or Terms

We may update these Terms at any time by posting a revised version with a new effective date. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service. We may also modify or discontinue features, economies, ranks, maps, or pricing without liability.

18. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service and supersede prior agreements on that subject.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect; the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them freely (including in a sale, merger, or asset transfer). These Terms bind permitted successors.
• No third-party beneficiaries. These Terms do not create rights for any third party except as expressly stated (e.g. indemnified parties).
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control (including outages, network failures, strikes, war, natural disasters, or failures of Clerk, Stripe, Cloudflare, or other providers).
• Export & sanctions. You may not use the Service if you are prohibited under U.S. export control or sanctions laws, or if you are located in a comprehensively sanctioned jurisdiction.
• Electronic communications. You consent to receive notices electronically (including via the Service or email you provide through Clerk or support). Notices are deemed given when posted or sent.
• Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
• Headings. Headings are for convenience only.
• Language. The English version of these Terms controls.

19. Contact

Questions about these Terms: contact@doorsfps.com. More ways to reach us: Contact.

Operator location for notices: Indiana, United States (Doors / doorsfps.com). Email is the preferred contact method.